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Audit Clerk

Under direct supervision from Office Manager and/or Bookkeeping Coordinator, is expected to perform assigned duties accurately and with minimum supervision. Coordinate daily, weekly and monthly processes with Billing staff to ensure that procedures are done in a timely manner.

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Biller Level 1

Under direct supervision from Billing Coordinator, is expected to perform assigned duties accurately and with minimum supervision. The main responsibilities of this position are to process all printed claims along with needed documentation in a timely manner (1 to 2 days). Call on Outstanding Claims in aging bracket 31 to 60 days for all Clients. It is this positions responsibility to make sure that the first time the claim is sent to insurance that it was received and being processed, if it is not on file, re-file the claim, if information is needed request it. This position is not in the rotation to take patient phone calls, but provides backup if phones are busy. This position works closely with all staff within FBS.

Goal of this position is to get comfortable with the Misys Tiger system; learn how to use ScanFiles; learn what type of documentation goes with claims; become comfortable calling insurance companies for claim status and to gain the knowledge to become Biller Level 2.

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Biller Level 2

Under direct supervision from Billing Coordinator, is expected to perform assigned duties accurately and with minimum supervision. The main responsibilities of this position are to call on Outstanding Claims in aging bracket 61 to 120 days for all Clients. It is this positions responsibility to make sure that all claims have been received and are being processed, if it is not on file, re-file the claim, if information is needed request it. This position is also responsible for working problems that have been received by mail and/or noted during payment posting. This position is in the rotation to take patient phone calls. This position works closely with all staff within FBS.

Goals of this position is to become comfortable with the in’s and out’s of the insurance world, know how to deal with each Client’s needs to get claims paid and have a good understanding of the beginning to ending picture of claim and payment processing so that you have the knowledge to move into Biller Level 3.

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Biller Level 3

Under direct supervision from Billing Coordinator, is expected to perform assigned duties accurately and with minimum supervision. The main responsibilities of this position are to post payments,  charges, and call on Outstanding Claims in aging bracket 121 days and older for all Clients. It is also this positions responsibility to make sure that all claims are in a processing for payment status and to ensure that insurance carriers have received all needed information to process the claims. This position is also responsible for working problems that have been received by mail and/or noted during payment posting. This position is in the rotation to take patient phone calls. This position works closely with all staff within FBS.

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Billing Coordinator

Under direct supervision from Office Manager, is expected to perform assigned duties accurately and with minimum supervision. Supervise and coordinate the day-to-day operations and work flow within the office.

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Bookkeeping Assistant

Under direct supervision from Bookkeeping Coordinator, is expected to perform assigned duties accurately and with minimum supervision, for assigned Clients as directed by the Bookkeeping Coordinator. Ensures all aspects of accounts payable, receivable, and payroll are accurate and done in a timely manner.

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Bookkeeping Coordinator

Under direct supervision from Bookkeeping Coordinator, is expected to perform assigned duties accurately and with minimum supervision, for assigned Clients as directed by the Bookkeeping Coordinator. Ensures all aspects of accounts payable, receivable, and payroll are accurate and done in a timely manner.

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Junior Office Assistant

Under direct supervision from Office Manager, is expected to perform assigned duties accurately and with minimum supervision. The main duties for this position are to provide the organization and maintenance of ScanFiles; pick-up & drop-off’s for Clients and back up to the Office Assistant to help ensure an efficient and smoothly run office. This position works closely with all staff within FBS.

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Report Analysts

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Under direct supervision from Billing Coordinator, is expected to perform assigned duties accurately and with minimum supervision. This positions main duties are to work the error reports for all Clients as they are received each week. Error reports come back 24 hours after Claims are electronically submitted. It is this position responsibility to correct problem claims each week and resubmit for payment. This also includes logging calls to Support, filling out needed EDI agreements so that the Clearing Housing can accept electronic claims and/or Provider Enrollments that maybe needed. This position also calls on Aged Accounts Receivable. This position is not in rotation to take phone calls but provides back up to Billers when phones are busy. This position works closely with all staff within FBS.

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